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Return Policy

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Return policy:
PLEASE FOLLOW STEPS IN ORDER TO RETURN/EXCHANGE:

Step 1: Email your order/invoice number at returns@nycezpresstrendz.com to request a Return Form. You may request the form within 7 days of order delivery date.
Step 2: We will answer by sending you a Return Form which you would need to fill out and embrace together with items being returned. Now you can ship the item(s).
Note: When shipping the item(s), please use durable boxes. For damaged item(s), we charge extra restocking fee up to 75%. Returned orders without the Return Slip will be refused and sent back.

Step 3: We will process your request and email you within 4-6 business days from the day returned items received at our office.

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